"E-learning was a totally new experience to me and to be honest I was a bit apprehensive as I do not see myself as very computer literate. However I found the course was very easy to follow and the format made learning a pleasure. It was great to be able to fit the course around my diary and I would recommend it to anyone."

"Andrea Embleton our 100,000th learner from Northumberland Tyne and Wear Health Trust"

"The online course has been hugely successful and in just 18 months we have trained over 2000 people which is far more than we could have reached with face-to-face training."

"Claire Seymour - Training Co-ordinator, South Tees Local Safeguarding Children Board"

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"Dave Herring - Head of East Riding Safeguarding Children Board"

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"Pauline Beall Business Manager, Stockton-on-Tees LSCB"

"To date we have trained over 2000 people, a feat that would have taken 4 years if we had relied on using previous method of face-to-face."

"Paul Hill - Manager of Bradford Safeguarding Children Board"

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"Robin Harper-Coulson, Children's Workforce Development Co-ordinater"

LO25 - Introduction to Negotiation

Course Overview

This course is provided by Learning4Business. Having completed this course the learner will be able to:

  • Identify and marshal his or her personal communication and cognitive skills for use in the negotiation process
  • Prepare themselves effectively for the negotiation process

This course overviews the key skills of negotiation as well as the structure of the negotiation process itself. The part that attitudes play in successful negotiation is also examined, enabling the learner to think about the appropriateness of their current attitudes. The importance of correct personal behaviour, such as body language, is considered and the learner is provided with practical guidance in this area.

Achieving the learning outcomes of this course represents an excellent foundation for skill development which, when combined with the other 2 courses in the series, will place the learner in a strong position to become a highly effective negotiator.

Negotiation is a difficult skill to master and, very often, managers believe they are able to negotiate successfully when this is not the case. The result of this misapprehension is a mixture of lost opportunity and spoilt relationships. By ensuring that all those people who need to negotiate are able to do so competently, the company will avoid these pitfalls.

Course Details

Lesson Plan

The Course Covers:

  • The key communication skills
  • The three key elements of negotiation
  • The win-win approach
  • Negotiation behaviour
  • Preparing for successful negotiation
  • The key steps of the negotiation process

Target Audience

Everyone

Duration

It is estimated that this module will take approximately 40 minutes to complete (depending on learning speed). As an e-learning module you can complete this training in convenient stages and revisit whenever you wish. The system will record your progress throughout.

Certification

On completion of this course you will be able to download a Learning4Business certificate.

Entry Requirements

None


What our customers have said

'I liked that you could complete the course at your own speed'
JW, Accent Nene 09/04/2009

'An interesting course'
DM, East North East Homes Leeds 17/04/2009

Cost and Discounts

£40+ VAT - This cost is for a single user.

Discounts are available for multiple users (10 or more) for more information please contact info@safeguardingchildrenea.co.uk, or telephone Sales on 01943 885089.

How it Works

The information below is specific to this particular course. If you would like a more general guide to how our purchasing and learning works please visit the Four Easy Steps page which should tell you all you need to know.

Alternatively: if you have a specific question or concern why not contact us directly?

What

This is an online course, all the training will be taken through your browser window. There will be no face-to-face sessions with instructors nor will you receive any training material through the post. If you wish you may print out any page of the training material, and may also print the notes you took during the training.

You can also revisit the training material at any time, even after you have completed the course.

How

The material for this course has been broken down into several smaller lessons, each lesson dealing with a specific area of the overall subject.

The lesson consists of a series of pages in which an instructor will talk you through the lesson material at a pace that suits you. Pages may also include supporting pictures, graphs, animation or extra sounds to help with the learning where appropriate. Some lessons will include challenges/quizzes to help you keep in touch and interested in the material.

Lessons can be taken in any order and each lesson may be PAUSED and RESUMED at any stage. When all lessons in the course have been completed our system will realise and automatically record that you have successfully completed the course

When

This course is delivered fully online allowing you to learn at your own pace, however an average duration would be 40 minutes.

Buy It Now

Click Here buy this course

If you would like to buy this course now please enter details of the learner to be enrolled on the course.

When you click "Submit" you will be transferred to our secure payment system (provided by WorldPay) where you will be able to enter your credit or debit card details.

Start Your Training Today

Once the payment has been accepted you will immediately be allocated an account in our Training Management System, and you will be able start your training right away.

Buy it Now

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Safeguarding Children e-Academy

A division of Virtual College

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