"E-learning was a totally new experience to me and to be honest I was a bit apprehensive as I do not see myself as very computer literate. However I found the course was very easy to follow and the format made learning a pleasure. It was great to be able to fit the course around my diary and I would recommend it to anyone."

"Andrea Embleton our 100,000th learner from Northumberland Tyne and Wear Health Trust"

"The online course has been hugely successful and in just 18 months we have trained over 2000 people which is far more than we could have reached with face-to-face training."

"Claire Seymour - Training Co-ordinator, South Tees Local Safeguarding Children Board"

"I am delighted with the Basic Awareness of Child Abuse and Refresher training material we now have access to through the Safeguarding Children e-Academy."

"Dave Herring - Head of East Riding Safeguarding Children Board"

"The online courses have released our specialist trainers so they can concentrate on front line professionals."

"Pauline Beall Business Manager, Stockton-on-Tees LSCB"

"To date we have trained over 2000 people, a feat that would have taken 4 years if we had relied on using previous method of face-to-face."

"Paul Hill - Manager of Bradford Safeguarding Children Board"

"We trained 11,000 staff last year for less than £1 each!"

"Robin Harper-Coulson, Children's Workforce Development Co-ordinater"

Course Catalogue

 

An Introduction to Social Media for Business

With two thirds of the global internet population visiting social networks, businesses are increasingly utilising these platforms to engage with clients and other businesses.

£15 + VAT

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Aseptic Techniques

Having completed this e-learning course, learners will understand what an aseptic technique is, what circumstances the technique should be used in and the reasons why.

£30 + VAT

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Confidentiality for Healthcare

An overview of the principles of adopting confidentiality within an organisation.

£30 + VAT

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Confidentiality in the Workplace

Confidentiality of information is enforced on the 'need to know' principle, which forms the cornerstone of information security in today's corporate world.

£30 + VAT

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Conflict Resolution for Healthcare

This programme covers the common causes of conflict; the role of communication in conflict resolution; danger

£30 + VAT

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Conflict Resolution in the Workplace

This course has been developed by the National Syllabus for conflict resolution and deals with communication skills, personal safety and what if situations.

£30 + VAT

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Customer Care

Virtually everyone has had at least one experience of poor Customer Care, be it from rude or unhelpful staff, undelivered promises, or something as simple as absence of an apology.

£30 + VAT

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Data Protection in the Workplace

The aim of this course is to provide an overview of the benefits and legal requirements in adopting Data Protection principles in the workplace.

£30 + VAT

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Effective Self Evaluation in Childcare Settings

Having completed this course the learner will have developed a greater appreciation of the benefits of self-evaluation, why it can be an effective process and how they....

£50 + VAT

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Equal Opportunities and the Law

This e-learning course has been developed to provide learners with a heighten awareness of equal opportunities within the workplace.

£30 + VAT

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Equality and Diversity for Healthcare

This module is aimed at helping learners to be better placed to play their part in promoting Equality and Diversity within their organisations.

£30 + VAT

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EYFS - Enriching play and learning for 0-2 year olds

This course is designed help learners understand what makes a positive environment for children's learning and development, in the 0-2 age group.

£50 + VAT

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EYFS - Enriching play and learning for 3-5 year olds

This course is designed help learners understand what makes a positive environment for children's learning and development, in the 3-5 year age group

£50 + VAT

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Fire Safety and Evacuation Training - City & Guilds Accredited

Fire is the probably the biggest risk/threat to life that most people face at work, with around 50 people being killed and over 2000 seriously injured every year.

£20 + VAT

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First Aid Training Course

The overall aim of this module is to provide an overview of what you need to know to act safely and effectively in the event of an incident requiring first aid assistance.

£15 + VAT

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TIGER Health Records

It will enable a learner to understand what a Health Record is, what the legal implications are and the best

£30 + VAT

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Healthy Living

Health is generally defined as being a state of complete physical, mental and social wellbeing.

£30 + VAT

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HS14 - Protecting the Environment at Work and Home

The healthy functioning of our planet’s ecosystems – our air, water, and land – and the vast diversity of life on Earth is essential.

£40 + VAT

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Avoiding Slips, Trips and Falls

Having completed this course, you will be able to make your workplace safer by: Identifying slip and trip ...

£40 + VAT

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HS6 - Managing and Handling Stress at Work

Having completed this course, you will be able to handle stress effectively by recognising the factors that

£40 + VAT

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HS7 - An Introduction to Managing Health and Safety

Having completed this course, you will be able to create and manage a successful health and safety regime by:

£40 + VAT

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HS8 - RSI - What It Is and How To Avoid It

Having completed this course you will be able to undertake your job tasks in such a way that the risk of

£40 + VAT

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HS9 - Risk Assessment For Managers

Having completed this course you will be able to conduct health and safety risk assessments, and record the

£40 + VAT

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TIGER Information Governance Management

A description of the framework of standards for handling information in a confidential and secure manner

£30 + VAT

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Infection Prevention and Control

Rising levels of health care associated infection (HCAI) have gained prominence in the media and in politics

£30 + VAT

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TIGER Information Quality Assurance

This course covers why good quality information underpins sound decision making and contributes to the

£30 + VAT

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Lean4Leaders

This module will help learners to understand the concept of ‘lean’ and what can be achieved by adopting a ‘lean’ approach.

£30 + VAT

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LO10 - Virtual Meetings

Having completed this course you should be able to extract maximum efficiency from meetings by identifying

£40 + VAT

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LO16 - The Recruitment Process - An Overview

This course is provided by Learning 4 Business. Having completed this course you should be able to

£40 + VAT

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LO17 - Writing Job Descriptions & Person Specs

This course is provided by Learning4Business. Having completed this course you should be able to carry out a job analysis, write an accurate job description and write....

£40 + VAT

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LO18 - Attracting Candidates & Producing Job Ads

Having completed this course you should be able to identify the best source of candidates for specific job vacancies and design and place successful job advertisements.

£40 + VAT

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LO19 - Shortlisting Candidates and Interview Techniques

Having completed this course you should be able identify a pool of high quality candidates by using assessments and an objective ...

£40 + VAT

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LO20 - Candidate References and Selection

Having completed this course you should be able to seek and give references within current legal parameters, conduct a thorough reference check and ....

£40 + VAT

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LO21 - Appraisal and Performance Management

Having completed this course you should be able to demonstrate knowledge of: why appraisals are undertaken

£40 + VAT

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LO22 - Preparing for the Appraisal Discussion

This course is provided by Learning 4 Business. Having completed this course you should be able to prepare

£40 + VAT

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LO23 - The Appraisal Discussion

Having completed this course you should be able to structure an appraisal discussion and conduct a

£40 + VAT

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LO24 - On-going Appraisal

Experienced and competent negotiators are essential for any company if it is to drive forward its business

£40 + VAT

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LO25 - Introduction to Negotiation

Achieving the learning outcomes of this course represents an excellent foundation for skill development which will place the learner in a strong position to become a...

£40 + VAT

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LO27 - Negotiating Strategies 2

Having completed this course you should be able to: negotiate deals and agreements using basic psychology

£40 + VAT

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LO28 - Introduction to Persuading and Influencing

This course is provided by Learning 4 Business. Having completed this course you should be able to be

£40 + VAT

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LO29 - The Persuasion Process

This course is provided by Learning 4 Business. Having completed this course you should be able to prepare

£40 + VAT

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LO30 - Preparing for the Presentation

This course is provided by Learning 4 Business. Having completed this course you should be able to use

£40 + VAT

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LO31 - Presentation 2 - The Presentation

This course is provided by Learning 4 Business. Having completed this course you should be able to structure

£40 + VAT

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LO32 - Delegation

This course is provided by Learning 4 Business. Having completed this course you should be able to: recognise

£40 + VAT

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LO33 - Questioning Skills

Having completed this course you should be able to recognise the importance of using questions to improve

£40 + VAT

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LO34 - Using Open Questions

Having completed this course you should be able to obtain basic information by using open questions and use

£40 + VAT

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LO35 - Using Probing Questions

Having completed this course you should be able to use probing questions to elicit information and opinions

£40 + VAT

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LO36 - Using Closed Questions

Having completed this course you should be able to deal with people who are reluctant to provide facts or

£40 + VAT

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LO37 - Unproductive Questions

Having completed this course you should be able to avoid question types that are not helpful to your personal

£40 + VAT

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LO38 - An Introduction to Listening

This course is provided by Learning 4 Business. Having completed this course you should be able to recognise

£40 + VAT

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LO39 - Removing the Barriers to Listening

Having completed this course you should be able to identify, and become alert to, the conditions and personal

£40 + VAT

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LO40 - Becoming a Better Listener

This course is provided by Learning 4 Business. Having completed this course you should be able to bring

£40 + VAT

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LO41 - A Background to Body Language

Having completed this course you should be able to: define the term ’body language’ explain

£40 + VAT

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LO42 - Understanding Body Language

Having completed this course you should be able to identify feelings and attitudes by interpreting key bodily postures, gestures and how people use proxemics.

£40 + VAT

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LO43 - Using Body Language in the Workplace

Having completed this course you should be able to access the degree to which you are currently able to use

£20 + VAT

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LO44 - Silent Selling - Using Body Language in Sales

This course is provided by Learning 4 Business. Having completed this course you should be able to identify

£20 + VAT

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LO45 - The Role of the Coach

Having completed this course you should be able to undertake a role appropriate to that of the coach within

£40 + VAT

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LO52c - Flexible Working

This course is provided by Learning 4 Business. Having completed this course you should be able to advise others on their rights and benefits in relation to flexible working.

£40 + VAT

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LO56 - Preventing Bullying in the Workplace

Bullying is responsible for 30% - 50% of all stress-related illness in the workplace and costs employers up to £2 billion in lost revenue every year.

£40 + VAT

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LO07 - Meeting Planning and Preparation

This course is provided by Learning4Business. Having completed this course you should be able to plan and prepare effectively for meetings.

£40 + VAT

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LO08 - Conducting Effective Meetings

Having completed this course you should be able to chair meetings effectively and take accurate meeting minutes.

£40 + VAT

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LO09 - Meeting Behaviour and Problem Characters

Having completed this course you should be able to recognise, and deal appropriately with, the various stages of group development recognise, and deal effectively with...

£40 + VAT

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Managing Attendance

This e-learning programme has one single aim - to help managers to feel confident in managing attendance.

£150 + VAT

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Managing Stress and Pressure

This module is all about how, by gaining understanding of what stress and pressure are and what factors affect them, you can have an influence on the wellbeing of your team.

£30 + VAT

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NVQ A1 Assessor Award

The programme equips the learner with the skills, knowledge and qualification to assess NVQ candidates within their own occupational area.

£650 + VAT

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Personal Safety for Lone Workers

By taking this module you will be taking real steps towards minimising risk and hopefully feeling safer.

£30 + VAT

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Problem Solving

This course looks at a variety of tools to help individuals and reams solve both simple and highly complex problems.

£30 + VAT

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Standard Operating Procedure (SOP)

Standard Operating Procedures (SOPs for short) are used to ensure consistency and quality within the organisation and ensures that the right people are trained for the job.

£30 + VAT

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TIGER Caldicott

An overview of the benefits and legal requirements of adopting the Caldicott principles.

£30 + VAT

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TIGER Data Protection

An overview of the benefits and legal requirements of adopting the Data Protection principles in the workplace.

£30 + VAT

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TIGER Essentials

TIGER Essentials is a single module which is ideal for accompanying all staff induction programs, or as an

£30 + VAT

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TIGER Freedom of Information

This module gives an overview of the Freedom of Information Act including what the act is all about, how it

£30 + VAT

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TIGER Information Security

This module will provide an overview of the benefits and legal requirements of adopting the Information

£30 + VAT

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Understanding Gypsy and Irish Traveller Identity in Society

Current and present issues faced by Gypsies and Irish Travellers in the UK, this module aims to proactively reduce prejudice and discrimination

£30 + VAT

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Safeguarding Children e-Academy

A division of Virtual College

Marsel House, Stephensons Way, Ilkley, LS29 8DD

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